DKS - Field Sales Management

DKS - Field Sales Management: A Robust and Flexible Solution for Field Operations

DKS is a powerful application developed to help you manage all operational processes needed for field sales, marketing, technical service, and dealer management in a simple and effective way. Utilizing full integration with SAP S/4 Hana, SAP BTP, and SAP ECC, DKS takes your business processes to a digital level with its modern interface, user-friendly structure, and features developed from real field experience.

Key Features of DKS

• 1. Real-Time Data Integration with SAP: Each transaction works directly with SAP systems, providing real-time data flow. It minimizes data entry errors and speeds up processes.
• 2. Advanced AI-Powered Chatbot: DKS enables instant communication in processes with Business.AI chatbot integration, guiding the field team and providing quick access to information by answering frequently asked questions.
• 3. Instant GPS Tracking and Verification: Monitors the location of teams during field activities and confirms field visits with GPS verification. This feature speeds up verification processes and provides efficient management.
• 4. Detailed Customer and Order Management: Customer information, order details, and past records are accessible. The field team can quickly complete customer updates and order processing, enhancing customer satisfaction.
• 5. Comprehensive Business Intelligence Reporting: Provides real-time analysis of field activities and meaningful business intelligence reports, offering reliable data for strategic decisions.
• 6. Integrated and Practical Business Card – SAP Account Management: New customer information is quickly added to the SAP account system through business card integration, reducing the need for manual processing and speeding up new customer additions.
• 7. Quick Action and Activity Management: Field team actions and visit activities can be managed instantly. Activity plans are compared with actual results for more effective assessment.
• 8. Inventory and Document Management: Field stock and necessary documents are quickly tracked. The document management module facilitates access to information and documents for the field team.
• 9. Weekly Activity and Performance Comparisons: Activity counts, order amounts, and document totals are reported weekly with planned vs. actual comparisons, providing opportunities for performance improvement.
• 10. Full Control with Flexible Manager Modules: Manager modules offer detailed reports for tracking field teams, analyzing sales performance, and increasing efficiency. Full control over field management is provided with execution rates, order amounts, and GPS data.
• 11. Dynamic Approval Strategies: DKS supports dynamic approval processes to add flexibility in decisions and actions in field operations.
• 12. Dynamic Field Surveys: Dynamic surveys can be created to quickly gather information from field teams and obtain customer feedback, enabling improvement opportunities in operational processes.

Practical Solutions in the Field with DKS

DKS offers practical solutions for all types of field operations with dozens of actively used modules and strong SAP integration. Having been tested in the field for years and used across various industries, DKS incorporates user-focused developments in every detail. For companies seeking a reliable solution for field operations, DKS offers speed, efficiency, and a user-friendly experience.